DMV Regional Meeting
Thursday, November 12
DMV Meeting Agenda
7:45 - 8:30 AM
Breakfast
8:30 - 9:20 AM
Welcome & Introductions
Host: Kimberly Bahata, DNP, RN, MBA, CPHQ, CCM, Vice President, Operations, Women & Children Service Line; & Chief Nursing Officer, WellSpan Medical Group
In addition to sharing your name, title, and organization, we invite you to share recent successes and challenges from your organization. The list of challenges will be used as the basis for the morning's Hot Topics session.
9:20 - 9:50 AM
Rethinking Patient Access: What We Tried, What We Learned, and What Comes Next at WellSpan
Speaker: Kimberly Bahata, DNP, RN, MBA, CPHQ, CCM, Vice President, Operations, Women & Children Service Line; & Chief Nursing Officer, WellSpan Medical Group
This session will share WellSpan’s experiences improving patient access through centralized eVisits and RN Nurse Navigation, expanded online scheduling, and efforts to turn scheduled appointments into completed care. We will explore how dedicated response pathways and standardized workflows can address delays and variation, highlighting reported results and lessons learned. We will discuss progress in self-scheduling and the operational challenges of managing scheduling exceptions while preserving patient choice. Participants will examine the gap between a full schedule and completed visits, along with measures that help assess whether access is truly improving. Through peer discussion, attendees will consider which approaches they could adapt to their own organizations and where local ownership or different strategies may better serve patients.
9:50 - 10:10 AM
Roundtable Discussion
During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.
10:10 - 10:25 AM
Networking Break
10:25 - 10:55 AM
Care Team Redesign
Speaker: Nancy Beran, MD, CPE, FACP, MHCDS, Vice President, Chief Quality Officer for Ambulatory, Northwell Health
10:55 - 11:15 AM
Roundtable Discussion
During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.
11:15 - 11:50 AM
Hot Topics
Moderator: Kimberly Bahata, DNP, RN, MBA, CPHQ, CCM, Vice President, Operations, Women & Children Service Line; & Chief Nursing Officer, WellSpan Medical Group
During this session, attendees will be able to raise any topics they would like to discuss with the other medical group members in the room.
11:50 AM - 12:40 PM
Lunch
12:40 - 1:10 PM
AI and Automation
Speaker: Lindsey Stanton, Associate Chief Health Informatics Officer, Ambulatory, Inova
1:10 - 1:30 PM
Roundtable Discussion
During this time, attendees will have a chance to discuss their approaches to the presented topic and learn from the others at their table.
1:30 - 1:40 PM
Networking Break
1:40 - 2:30 PM
Federal Legislative and Regulatory Update
Speaker: Darryl Drevna, MA, Senior Director, Regulatory Affairs, AMGA
Healthcare legislation continues to evolve at both the national and local levels, creating opportunities and challenges for healthcare organizations. This session will provide a comprehensive overview of recent and upcoming legislative changes impacting healthcare delivery.
2:30 PM
Adjournment
Host: Kimberly Bahata, DNP, RN, MBA, CPHQ, CCM, Vice President, Operations, Women & Children Service Line; & Chief Nursing Officer, WellSpan Medical Group
2:40 - 3:40 PM
Women in Leadership Special Networking Session
Host: Nancy Beran, MD, CPE, FACP, MHCDS, Vice President, Chief Quality Officer for Ambulatory, Northwell Health
Limited to Women in Leadership Council Members Only
Hotel/Meeting Venue
Hyatt Regency Crystal City
2799 Richmond Highway
Arlington, VA 22202
After you register, you will receive a confirmation email with a link to reserve a hotel room. If you do not receive a confirmation, please email registrations@amga.org.
Planning Committee Members
Use of Attendee Contact Info Policy
All participants are “Opt-In” upon registering for this meeting. AMGA events are supported by exhibitors and/or sponsors, and a benefit provided to these organizations includes postal mailing lists of our registered participants. AMGA does not provide or distribute email addresses to our meeting supporters. Participants are encouraged to interact with our sponsors and/or exhibitors throughout the meeting and can personally provide their email and phone contact details through the supporters lead retrieval system by having their badge scanned (if applicable) or through a direct connection with the supporter.